I saw someone from Straub Sewing & Design Company post in my due date group on facebook saying they were offering customs, so I messaged her. We worked out a deal for a discount (diaper costing $30) in exchange for me reviewing her diaper. I was excited! I let her know what I wanted, and she send me a picture of the custom wording to see if it was acceptable.
We chatted back and forth, and then I got a message that the diaper was done, but had an imperfection.
Ok. No problem. I was happy she checked it over and let me know.
Then communication slowed down. So I sent a message.
I was thrilled. Baby wasn't here yet, and I really wanted the diaper before she was born. I was due Oct 30, and this would be great timing. Or so I thought. I sent a few more messages in November and December. This was one of the last.
Suddenly my diaper that only needed snaps and would be mailed out ASAP back in October was not finished and delayed due to needing more fabric.
So, since she said it would be mailed by Monday, I gave her a week. Nothing. So, I went back through PayPal to get it resolved. I sent her another message through them.
I waited. No response. I finally escalated it. Baby girl is 9 weeks old tomorrow. Today I got this message from PayPal.